CRM News Desk

CRM on Ulitzer Learn what a Sales Force Automation system can do for you and understand what issues you should consider during your decision-making process. Worried about locking yourself into a CRM solution that does not work as expected? It just takes 30 seconds to download o... (more)

CRM on Ulitzer "As many as 85% of companies that buy CRM software to automate sales efforts don't pick the right tools..." Gartner analyst Robert DeSisto Many large companies also underestimate how complex their business and customers are, which leads to an inadequate CRM program... (more)

Amazon Cloud Journal on Ulitzer Amazon Payments LLC, an Amazon.com company, has announced the availability of the Amazon Mobile Payments Service (Amazon MPS), providing developers, merchants and distributors of mobile applications an easy way to process payments from mobile devi... (more)

A CRM solution can have an enormously positive effect on your business's bottom line, but a lot can go wrong during a rollout if you haven't planned properly. Follow these 10 steps to help ensure that your CRM implementation is a success, from the planning stages to post-deployme... (more)

Download this side-by-side comparison guide that breaks down the industry's top 15 CRM players (including Salesforce.com, RightNow Technologies, NetSuite, Microsoft, Entellium, SugarCRM and Oracle) so you can quickly and easily compare the features and costs of each. You'll see:... (more)

Compare leading VoIP Phone System and IP PBX companies like Avaya, Fonality, Nortel, Siemens and more, all in one place. VoIP News has prepared a detailed comparison of small and medium business phone and IP PBX systems. The guide examines: Installation & Features Management & Ad... (more)

Callidus Software has unveiled its Callidus Commissions Manager solution. Commissions Manager is a 100% native Force.com solution that delivers a compelling, easy-to-use application that can be rapidly deployed and can help companies drive adoption of Salesforce CRM. The solution... (more)

On-demand email and one-to-one marketing solutions provider ExactTarget announced today that it posted its largest quarterly revenue in company history and added nearly 300 new direct clients in the second quarter of 2009. The growth and record earnings for the emarketing provi... (more)

SugarCRM has announced the beta release of its new web services framework, platform improvements, and enhanced mobile features for SugarCRM. The new beta release enables users and developers to more easily create and manage customized CRM experiences. “CRM is most valuable when ... (more)

SugarCRM has announced the GetSocial Twitter Module has been named the “Project-of-the-Month” for SugarForge.org. The GetSocial Twitter module allows companies to seamlessly integrate social marketing to Twitter from within SugarCRM. This new capability provides users with tools ... (more)

IBM has announced a broad portfolio of offerings designed to help midsize companies tap into the power of today's interconnected, instrumented and increasingly intelligent world. Leading the way are the new BladeCenter Express servers incorporating the latest IBM POWER6 microproc... (more)

DSP Group has announced today its results for the first quarter ended March 31, 2009. First Quarter Results: Revenues for the first quarter of 2009 were $39,914,000, a decline of 45% from revenues of $72,729,000 for the first quarter of 2008. Net loss for the first quarter was ... (more)

Tableau Software has announced that StrategicOne implemented Tableau to provide client-facing business dashboards and customer relationship management (CRM) analytics. StrategicOne serves clients including The Salvation Army, American Red Cross, Focus on the Family, Hallmark, Pay... (more)

IBM has announced that it has signed a multi-year IT services agreement with Whirlpool Corporation. Under the terms of the contract, IBM will provide Whirlpool with global infrastructure services in more than 40 countries. IBM will help bring global standardization of processes, e... (more)

Apatar has announced the GoldMine to Salesforce History Migration solution, which migrates client activity history between GoldMine and Salesforce CRM. This pre-build solution allows Apatar users to integrate e-mails, calendar events, invitations, and other history activities fro... (more)

SplendidCRM announced the launch of Version 2.1 of its flagship platform SplendidCRM. The new Silverlight graphs provide SplendidCRM developers with the ability to create and customize graphs. Extended AJAX support provides the CRM user with a more natural experience. "Integrati... (more)

Senokian announced the launch of its new web-based contact and sales management system, Tactile CRM. Aimed at small businesses the product helps companies manage their sales leads, contacts and emails in one easy to use, fully hosted system. Many small businesses have been slow ... (more)

Parallels announced that its Parallels Automation data center solution now supports Microsoft Dynamics CRM 4.0, a fully integrated customer relationship management (CRM) system. Parallels Automation provides a complete back-office infrastructure so service providers can go to mar... (more)

EDS announced it will offer Microsoft Dynamics CRM as an EDS enterprise application solution to its clients globally. With this announcement, EDS becomes Microsoft's enterprise partner to deliver Microsoft Dynamics CRM consulting and solutions. EDS' services, which include consul... (more)

Logotec Engineering Group announced its roadmap of mobile extensions allowing users to access their Microsoft Dynamics CRM information on Windows Mobile devices.   The service --- Mobile@Connector for Microsoft Dynamics CRM --- enables fully automatic creation of mobile versions ... (more)