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Daffodil Software yesterday announced the release of Daffodil CRM v1.1, with import and search facility. Daffodil's open source CRM (customer relationship management) software is considered the most advanced open source solution of its kind. It seamlessly integrates all aspects of the customer life cycle - from identifying business opportunities to sustaining existing customers. The software's intuitive and user-friendly interface and unique features like automatic e-mail attachment, integrated e-mail campaigns, comprehensive and versatile views and powerful filtering are designed to help businesses manage leads, and help in driving successful, profitable and long-term customer relationships. Daffodil CRM v1.1, a major functional release, comes within six weeks of the initial release, and offers more features at no additional cost. The addition of key modules, the im... (more)

CRM Update: BEA WebLogic Portal Adopted By Ricoh

"At this time, we have linked NetRICOH with our mission-critical business application infrastructure simplifying portal development and increased performance," said Atsushi Hanai, general manager of NetRICOH at e-Business Center, Ricoh's Marketing Group, as Ricoh Company, Ltd., Tokyo, a leading provider of office equipment, announced that it has implemented BEA WebLogic Portal 8.1 for its customer relationship management (CRM) portal site in Japan called NetRICOH. "After evaluating the conventional package applications and realizing that the requirements for engineering resources... (more)

SugarCRM's John Roberts On Harmonizing Open Source With Business

John Roberts (pictured), CEO and co- founder of SugarCRM Inc. will be making a presentation at LinuxWorld Conference & Expo on August 9 in San Francisco called "Wearing Two Hats: Managing a Business That Offers Open Source and Commercial Products." The discussion will revolve around the challenges of satisfying the open source community while also building a business that can generate revenue using open source projects as the foundation. SugarCRM is one of the most successful commercial open source enterprise application vendors, with over 300,000 downloads and 250 paying customers... (more)

SugarCRM's Oram to Present at SOA Enterprise Open Source Conference in New York

Commercial open-source sotware company SugarCRM co-founder Clint Oram (pictured) will also deliver a session entitled, "The Secret Ingredient to a Successful Open Source Project," at the Enterprise Open Source Conference & Expo, being produced by SYS-CON Events June 5-6 in New York. "When re-thinking the manufacturing process of enterprise software, most companies nowadays determine to leverage open source to boost popularity and attention onto their product lines," said Oram. "But converting projects into products is not easy, and some secret ingredients that aren't covered in the... (more)

JasperSoft Integrates Open Source Reporting Technology With SugarCRM

JasperSoft , open source business intelligence provider, announced JasperReports for SugarCRM, the first open source reporting engine for the SugarCRM Sugar Suite. The new solution, available for download on SugarExchange at http://www.sugarexchange.com/, provides a library of pre-set, transactional reports that run with Sugar Suite, offering users the ability to easily generate customer interaction-based reports. Since releasing JasperReports for SugarCRM in late March, the solution has been downloaded over 15,000 times, making it a high-ranking SugarForge project and earning bo... (more)